Shipping and Returns
Shipping and Delivery
| Location | Delivery Time | Shipping Price | Free Shipping |
|---|---|---|---|
| CROATIA | 2-5 business days | 3,95 € | over 40 € |
| EUROPE | 5-10 business days | 15 € | over 300 € |
| REST OF THE WORLD | 10-15 business days | 25 € | over 300 € |
Orders will be shipped the same working day, if the order has been submitted before 12 noon.
During sales or holiday season, a longer delivery may occur.
Thank you for choosing us.
RETURNS ARE ACCEPTED WITHIN 14 DAYS OF RECEIVING ORDER FOR AN EXCHANGE.
WE'VE EXTENDED OUR RETURNS PERIOD OVER THE HOLIDAY SEASON! FOR MORE INFORMATION PLEASE CONTACT OUR CUSTOMER SERVICE
Condition of return:
- Full price item
- Unworn and unwashed
- Original tags attached
- Hygiene strip MUST be attached to product (swimwear and underwear)
- NO RETURNS OR EXCHANGES ON SALE ITEMS
Please note that customers are responsible for return shipping costs.
Please send your return to:
sorelle d.o.o.
Puskariceva 15
10250 Zagreb
Croatia
Faulty or incorrect item
If you believe you have received a faulty or incorrect item please email us at info@izakova.com prior to returning your item.