Refund policy

RETURNS ARE ACCEPTED WITHIN 14 DAYS OF RECEIVING ORDER FOR AN EXCHANGE.

WE'VE EXTENDED OUR RETURNS PERIOD OVER THE HOLIDAY SEASON! FOR MORE INFORMATION PLEASE CONTACT OUR CUSTOMER SERVICE

Condition of return:

• Full price item
• Unworn and unwashed
• Original tags attached
• Hygiene strip MUST be attached to product (swimwear and underwear)
• NO RETURNS OR EXCHANGES ON SALE ITEMS

Please note that customers are responsible for return shipping costs.

Please send your return to:
sorelle d.o.o.
Puskariceva 15
10250 Zagreb
Croatia

Faulty or incorrect item

If you believe you have received a faulty or incorrect item please email us at info@izakova.com prior to returning your item.